Last updated: 19th January 2026

This Privacy Policy explains how Atex Business Solutions Ltd (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you visit our website, contact us, or use our services.

We are committed to handling personal data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are (Data Controller)

Atex Business Solutions Ltd
Premier Business Centre, 47–49 Park Royal Road, London, NW10 7LQ
Telephone: 0203 1500 560
Email: info@atexbusiness.com
Website: https://atexbusiness.com
Company number: 07591386

If you have any questions about this policy or how we use your data, please contact us using the details above.

2. What Personal Data We Collect

Depending on how you interact with us, we may collect the following types of personal data:

• Identity data: name, business name, job title (where relevant), and relationship to the business (e.g., director / sole trader).
• Contact data: address, email address, phone number.
• Business & financial data: bookkeeping records, invoices, receipts, bank transaction data, VAT records, CIS details, payroll information, and accounting summaries.
• Tax-related data: UTR (Unique Taxpayer Reference), National Insurance number (where needed), HMRC-related references, and information required for tax returns and submissions.
• Communication data: messages you send us, notes about your enquiry, and support history.
• Website usage data: IP address, browser/device information, pages viewed, and how you navigate our site (via cookies and similar technologies).

3. How We Collect Your Data

• When you contact us by email, phone, web forms, or social media.
• When you engage us to provide bookkeeping, accounts, payroll, taxation, or related services.
• When you visit our website (via cookies and analytics tools where enabled).
• From third parties where appropriate and lawful (e.g., HMRC, Companies House, payroll providers, or your bank feeds).

4. How We Use Your Data

We use personal data to:

• Respond to enquiries and provide quotes or service information.
• Provide our services (e.g., bookkeeping, accounts, payroll, tax returns, VAT/CIS, and business support).
• Manage client relationships, billing, and payments.
• Comply with legal, regulatory, and professional obligations.
• Improve our website and user experience (where cookie consent is provided).
• Send service updates or marketing communications (only where permitted and you can opt out at any time).

5. Lawful Bases for Processing

Under UK GDPR, we must have a lawful reason to process your personal data. We rely on one or more of the following:

• Contract: where processing is necessary to provide our services to you.
• Legal obligation: where we must comply with legal or regulatory requirements.
• Legitimate interests: where processing is necessary for our legitimate business interests (e.g., responding to enquiries, improving services, fraud prevention), and your rights do not override these interests.
• Consent: where you have provided consent (e.g., non-essential cookies, certain marketing).

6. Who We Share Your Data With

We only share personal data where necessary and lawful. Depending on your services, this may include:

• HMRC (for tax filings, payroll submissions, VAT/CIS, and compliance obligations).
• Companies House (for limited company filings where applicable).
• Payment providers and banks (to process payments, where relevant).
• IT and software providers we use to operate our business (e.g., accounting systems, email hosting, cloud storage, document management).
• Professional advisers (e.g., legal or compliance support) where required.

When we use third-party service providers, we take steps to ensure they protect your data and only process it according to our instructions and applicable law.

7. International Data Transfers

Some of our service providers may store or process data outside the UK. If this happens, we ensure appropriate safeguards are in place (for example, UK-approved international transfer mechanisms) to protect your personal data.

8. Data Security

We use appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction. Access to personal data is restricted to authorised persons who need it to perform their role.

9. How Long We Keep Your Data

We only keep personal data for as long as necessary for the purposes described in this policy, including legal, tax, accounting, and regulatory requirements. Retention periods vary depending on the service being provided.

When data is no longer required, we will securely delete it or anonymise it where appropriate.

10. Your Data Protection Rights

Under UK GDPR, you have rights including:

• The right to access your personal data.
• The right to correct inaccurate or incomplete data.
• The right to request deletion of your data (in certain situations).
• The right to restrict processing (in certain situations).
• The right to object to processing (including for direct marketing).
• The right to data portability (where applicable).
• The right to withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us at info@atexbusiness.com.

11. Marketing Preferences

We may send marketing communications where lawful to do so. You can opt out at any time by using the unsubscribe link (if provided) or by contacting us directly.

12. Cookies and Website Analytics

Our website may use cookies and similar technologies for essential functionality and (where permitted) analytics and marketing. For full details, please see our Cookies Policy.

13. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of external sites. Please review their privacy policies before providing any personal data.

14. Children’s Privacy

Our services and website are not intended for children, and we do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us so we can take appropriate action.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and will include the most recent “Last updated” date.

16. Complaints

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk/.

17. Contact Us

For privacy-related queries, please contact:
Atex Business Solutions Ltd
Email: info@atexbusiness.com
Telephone: 0203 1500 560